
LAIE WATER COMPANY
Laie Water Company is a wholly owned subsidiary of Hawaii Reserves, Inc.
The Laie Water Company provides pure, clean water to over 700 customers in the Laie community. Approximately 1.2 million gallons of water are delivered daily from underground basal aquafers through over 70,000 linear feet of distribution lines. Water quality is strictly monitored by the State of Hawaii’s Department of Health, Safe Drinking Water Branch.
CUSTOMER FORMS & SERVICES
Report Water Trouble
Customers experiencing water line emergencies or leaks may call 808-293-7017 during normal business hours (Monday - Friday 9:00 am to 5:00 pm, excluding holidays) for assistance, or 808-945-1058 after hours.
Report Sewer Trouble
Start or Stop Sewer Service
Water Leak Detection
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1 in 5 water customers have water leaks, costing hundreds of dollars more a month.
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Laie Water Company offers a Free online leak detection, monitoring and notification program to all customers.
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Customers can get an automatic email and/or text message when a leak is detected, saving hundreds per month.
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Customers can monitor daily usage to verify the leak has been fixed.
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You can even see your daily water usage on your phone app, if you want.
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Many customers have already signed up and are saving money.
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Water Quality Report
Lead and Copper Rule Service Line Inventory Information
Laie Water Company (LWC) has performed a complete survey of its system service line in compliance with the U.S. EPA 2021 Lead and Copper Rule Revisions. That information has been reported to the Hawaii State Safe Drinking Water Branch that monitors and enforces safe drinking water regulations for the state. No lead service lines, or unknown service lines, were found in the LWC system, and there is no history of any lead service lines being used in our system.​
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As part of this survey, LWC inspected the water service lines from our main water lines to the water meter, from the meter to your property line, and requested permission to inspect your water service line on your property to your homes. If you would like a copy of the inspection information for your property, or if you have any questions, please email us at lwc@hawaiireserves.com and include the following information:
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Water account customer name
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Water account number on your bill
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Water account address
Payment Options
Personal check, Cashier’s check, or Money Order, payable to Laie Water Company and mailed to:
Laie Water Company
55-510 Kamehameha Highway Suite 12
Laie, Hawaii, 96762.
Personal check, Cashier's check, or Money Order: put in our drop box located outside the Hawaii Reserves, Inc., office in the Laie Shopping Center.
Online Payment Methods:
Sign up online for LWC Automatic Bill Payment service. Click Here for Automatic Bill Payment Application
Credit and Debit Card online payment. There is a minimum fee of $3.25 or a 3% convenience processing fee charged on credit and debit card payments from the credit card processing company. Click here for detailed instructions.
LWC does NOT accept Cash or In-Person payments.